Gen Z is not tech-savvy in the workplace – and it's a growing problem

15.12.2022

Worklife Happy Workforce | GUDJOB

Turns out Gen Zers have a secret in common.

Of course, Gen Z has grown up in a time of rapidly updating information and a love of digital devices. technology in the workplace. In fact, this assumption from older generations is causing a larger number of young professionals to experience “tech shame,” according to one study. report by HP, published in late November.

This survey was conducted among 10,000 office workers in 10 markets including the US and UK, and one in five of the 18 – 29 year olds questioned in this report said they feel judged when experiencing technical problems, compared to just 1 in 25 for those aged 40 and over.

Debbie Irish, head of HR for the UK and Ireland at HP, said: "We were surprised to learn that younger workers feel more 'tech-shy' than their older colleagues, and this could be for a number of reasons. First, in the context of a hybrid working environment, more experienced colleagues may be more likely to have a higher income to buy better devices for the job.

Additionally, those who have started their careers during or since the pandemic may lack confidence at work.

‘Full training is needed’

Irish urges organizations to increase technical training programs for their youngest employees.

Before entering the workforce, younger workers may not have experienced virtual meeting platforms or communication channels, such as Slack.

Ludmila Milla, co-founder and CEO of online learning service provider UJJI, agrees. watching TikTok videos or playing Minecraft does not meet the technology skill requirements.”

And when it comes to asking for help, the younger generation is probably more shy.

Regarding this information, “Survey on the future of work” by Salesforce , released at the end of November, found that UK workers ranked digital skills as most important for the current and future workplace — but 27% did not feel confident in their digital abilities.

More worryingly, the so-called “future workforce” – students aged 13-18 – lack awareness of the importance of digital skills, according to research.

Failure give generation next '

“The UK is facing a digital skills crisis, impacting its status as one of the world's most important science and technology hubs,” said Zahra Bahrololoumi, CEO of Salesforce UK and Ireland. “We are failing the next generation and educating parents and children about the importance of digital skills needs to start.”

Bahrololoumi said the public and private sectors must join forces “to democratize access” to all learning and development opportunities. Free technology skills for people of all backgrounds and educational levels,” Bahrololoumi added.

In spite of Trailhead, launched in 2014, offers courses focused on Salesforce technology, the concept of completing hands-on challenges and earning points and badges for learning should be encouraged by others, said UJJI's Milla.

“Learning and development programs need to recognize that younger employees often use technology for entertainment,” she added. “This is one of the main reasons why we think gamification is an important tool to support learning and development.”

Source: Oliver Pickup

Topic AI & Technology
Tags Technology

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