Support
FAQs
Answers to common questions about contracts, services and how GUDJOB runs projects.
Contract
What is the minimum term of the contract?
GUDJOB's minimum contract term for communication services is 3 months. For most projects, this is the time ad platforms need to collect enough data, complete the learning phase and start optimizing results more effectively.
Payment methods?
GUDJOB supports several payment methods for our clients' convenience:
- Bank transfer (VND, USD, CNY, HKD, JPY, SGD, NZD, EUR, AUD, CAD, CHF, GBP)
- Cryptocurrency (USDT, USDC)
Services
Which channels do you offer advertising on?
GUDJOB currently offers advertising on the following channels:
1. Social media advertising
- Meta Ads (Facebook, Instagram, Threads...)
- Google Ads (Search, Display, YouTube...)
- TikTok Ads
- LinkedIn Ads
- Microsoft Ads
- Xiaohongshu Ads (Rednote Ads)
2. Domestic platform advertising
- Zalo Ads
- Coc Coc Ads
- Native Ads
3. AI advertising
- ChatGPT Ads
Do you offer KPI commitment?
GUDJOB always commits to KPIs for every campaign. Depending on your goals and budget, GUDJOB will propose suitable KPIs.
If the KPI is not met, how will it be resolved?
This rarely happens. However, GUDJOB always has a policy to guarantee KPIs for clients at no additional cost. Here is how we handle it:
- Report the actual results of the campaign to the client.
- If the KPI is not met, GUDJOB covers additional budget to keep running until the committed KPI is reached, then provides a supplementary report. The client pays nothing extra for this and still receives the most accurate report.
Do you work with foreign clients?
Yes. GUDJOB has been helping many international clients enter the Vietnamese market effectively, including clients from Japan, South Korea, China, Thailand, Russia, Singapore, Indonesia and more.
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More support
Need more information?
Get in touch and GUDJOB will answer your questions and advise on the right direction for your project.