Data deletion instructions

Last updated: 9 October 2026

This page explains how to request the deletion of personal data held by GUDJOB CO.,LTD. These instructions apply to the GUDJOB website and to the GUDMATE, GUDHOST, GUD CONTEST and GUD Visibility products, as well as other products that refer to GUDJOB's privacy policy.

See also: Privacy policy

1. Submit a request

Send an email to contact@gudjob.net with the subject “Data deletion request”, including the following information:

  • your full name;
  • the email address or phone number you used with the product;
  • the product name. For GUD CONTEST, also include the contest name;
  • your TikTok or Facebook account name, if you connected one;
  • the scope of deletion: all data, or only part of it (for example, only data from TikTok);
  • if you are submitting the request on behalf of a person under 18: your relationship to that person (parent or guardian).

To protect you, we may ask you to verify your identity, for example with a code sent to your registered email address.

2. Processing times

Under Decree 356/2025/ND-CP:

  • we respond within 2 working days of receiving your request;
  • we complete the deletion within 20 days, or 30 days if we need to coordinate with a processor or third party (for example a contest organiser);
  • in complex cases, the period may be extended once as permitted by law. We will then inform you of the reason and the new deadline.
  • Once the deletion is complete, we will send you a confirmation email.

3. What is deleted

  • Your account and profile information in the product.
  • Data from TikTok: access tokens are revoked and deleted immediately. Profile information (open_id, display name, avatar) and any video metrics already read are also deleted.
  • Data from Meta: stored engagement metrics are deleted. Any access tokens relating to you are deleted.
  • Entries and registration data. For GUD CONTEST, this is carried out together with the contest organiser (see section 4).

4. Cases where data may not be deleted immediately

  • Data we are required by law to keep, for example invoices and prize award records. This data is kept until the end of the statutory period and then deleted.
  • Ongoing contests: deleting your data means withdrawing your entry from the contest.
  • Entries already published on the contest's Facebook Page: GUDJOB asks the organiser to remove the post.
  • Data controlled by GUDJOB's customers, for example contest organisers, or content in websites hosted on GUDHOST: we forward the request to that organisation and assist it in carrying it out.

5. Revoke access yourself

You can disconnect yourself at any time, without waiting for us:

  • TikTok: in the TikTok app, go to Profile → ☰ → Settings and privacy → Security & permissions → Apps and services permissions, select the app, then tap Remove access (menu names may differ slightly between app versions).
  • Facebook: go to Settings & privacy → Settings → Apps and websites, then remove the app.

Revoking access stops any new data from being read. To delete data already stored, submit a request as described in section 1.