{"id":22250,"date":"2020-06-16T18:10:36","date_gmt":"2020-06-16T11:10:36","guid":{"rendered":"https:\/\/gudjob.net\/?p=22250"},"modified":"2020-06-16T18:10:36","modified_gmt":"2020-06-16T11:10:36","slug":"tips-xay-dung-customer-relationship-tren-mang-xa-hoi","status":"publish","type":"post","link":"https:\/\/gudjob.net\/ja\/blog\/tips-xay-dung-customer-relationship-tren-mang-xa-hoi\/","title":{"rendered":"Tips: X\u00e2y d\u1ef1ng customer relationship tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i"},"content":{"rendered":"<p><!--kg-card-begin: html--><\/p>\n<p>Tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00e3 tr\u1edf th\u00e0nh \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c c\u00f4ng ty t\u1eeb n\u0103m 2019.<\/p>\n<p>Ng\u00e0y nay, ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u00e3 c\u00f3 c\u01a1 s\u1edf nh\u1eadn th\u1ee9c v\u1ec1 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u d\u1ef1a tr\u00ean nh\u1eefng kho\u1ea3nh kh\u1eafc m\u00e0 h\u1ecd c\u00f3 v\u1edbi n\u00f3. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 nh\u1eefng kho\u1ea3nh kh\u1eafc \u0111\u00f3 kh\u00f4ng ch\u1ec9 x\u1ea3y ra \u1edf kh\u00e2u thanh to\u00e1n hay c\u00e1c d\u1ecbch v\u1ee5 s\u1eb5n c\u00f3 m\u00e0 c\u00f2n l\u00e0 gi\u00e1 tr\u1ecb c\u1ea3m nh\u1eadn t\u1eeb th\u01b0\u01a1ng hi\u1ec7u t\u1ea1o ra cho kh\u00e1ch h\u00e0ng.<\/p>\n<p>M\u1ea1ng x\u00e3 h\u1ed9i (social media) \u0111\u00e3 xu\u1ea5t hi\u1ec7n v\u00e0 tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 n\u1ed5i b\u1eadt \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng, l\u00e0 n\u01a1i trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp, gi\u00fap doanh nghi\u1ec7p th\u1ea5u hi\u1ec3u v\u00e0 d\u1ec5 d\u00e0ng l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd h\u01a1n. Ph\u1ea7n l\u1edbn c\u00e1c th\u01b0\u01a1ng hi\u1ec7u s\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i \u0111\u1ec3 nh\u1eadn g\u00f3p \u00fd th\u1eb3ng th\u1eafn t\u1eeb kh\u00e1ch h\u00e0ng, gi\u1ea3i quy\u1ebft c\u00e1c khi\u1ebfu n\u1ea1i c\u0169ng nh\u01b0 x\u00e2y d\u1ef1ng h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u g\u1ea7n g\u0169i, th\u00e2n thi\u1ec7n, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi\u1ebfn kh\u00e1ch h\u00e0ng c\u00f3 s\u1ef1 tin t\u01b0\u1edfng v\u00e0 trung th\u00e0nh \u0111\u1ed1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p>Ch\u1ec9 m\u1edbi g\u1ea7n \u0111\u00e2y c\u00e1c th\u01b0\u01a1ng hi\u1ec7u m\u1edbi b\u1eaft \u0111\u1ea7u \u201c\u0111\u1ea7u t\u01b0\u201d th\u1eadt s\u1ef1 cho m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 t\u1eadn d\u1ee5ng t\u1ed1i \u0111a s\u1ee9c m\u1ea1nh c\u1ee7a ri\u00eang n\u00f3. C\u00e1c k\u00eanh m\u1ea1ng x\u00e3 h\u1ed9i nh\u01b0 Instagram, Facebook, m\u1edbi \u0111\u00e2y l\u00e0 Tik Tok, \u0111\u00e3 kh\u00f4ng c\u00f2n ch\u1ec9 l\u00e0 k\u00eanh truy\u1ec1n th\u00f4ng qu\u1ea3ng c\u00e1o m\u00e0 c\u00f2n l\u00e0 k\u00eanh k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3.<\/p>\n<p>B\u00e1o c\u00e1o g\u1ea7n \u0111\u00e2y c\u1ee7a Sprout Social v\u1ec1 vi\u1ec7c t\u1ea1o k\u1ebft n\u1ed1i &#8211; Nh\u1eefng g\u00ec ng\u01b0\u1eddi ti\u00eau d\u00f9ng mu\u1ed1n t\u1eeb c\u00e1c th\u01b0\u01a1ng hi\u1ec7u trong m\u1ed9t x\u00e3 h\u1ed9i chia r\u1ebd \u0111\u00e3 nh\u1eadn th\u1ea5y r\u1eb1ng:<\/p>\n<ul>\n<li><strong>91%<\/strong> ng\u01b0\u1eddi d\u00e2n tin v\u00e0o s\u1ee9c m\u1ea1nh c\u1ee7a x\u00e3 h\u1ed9i \u0111\u1ec3 k\u1ebft n\u1ed1i c\u1ed9ng \u0111\u1ed3ng (\u0111\u01a1n gi\u1ea3n h\u01a1n l\u00e0 s\u1ee9c m\u1ea1nh \u0111\u00e1m \u0111\u00f4ng).<\/li>\n<li><strong>78%<\/strong> ng\u01b0\u1eddi ti\u00eau d\u00f9ng mu\u1ed1n c\u00e1c th\u01b0\u01a1ng hi\u1ec7u gi\u00fap m\u1ecdi ng\u01b0\u1eddi k\u1ebft n\u1ed1i v\u1edbi nhau th\u00f4ng qua x\u00e3 h\u1ed9i.<\/li>\n<li><strong>76%<\/strong> s\u1ed1 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng mua t\u1eeb m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u m\u00e0 h\u1ecd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i tr\u00ean ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i h\u01a1n so v\u1edbi m\u1ed9t \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u00f9ng l\u0129nh v\u1ef1c\/ng\u00e0nh h\u00e0ng.<\/li>\n<\/ul>\n<p>H\u01a1n n\u1eefa, nghi\u00ean c\u1ee9u n\u00e0y c\u0169ng cho th\u1ea5y vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng tr\u00ean ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i \u0111\u00e3 gi\u00fap c\u00e1c th\u01b0\u01a1ng hi\u1ec7u c\u1ea3i thi\u1ec7n l\u1ee3i nhu\u1eadn c\u1ee7a h\u1ecd. Khi ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u, th\u00ec chi ti\u00eau h\u1ecd d\u00e0nh cho th\u01b0\u01a1ng hi\u1ec7u s\u1ebd t\u0103ng \u0111\u1ebfn h\u01a1n m\u1ed9t n\u1eeda so v\u1edbi m\u1ee9c b\u00ecnh th\u01b0\u1eddng.<\/p>\n<p><em><strong>V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng (customer relationship) tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i?<\/strong><\/em><\/p>\n<h2 id=\"3c1ek\"><strong>1. L\u1eafng nghe tr\u01b0\u1edbc, ph\u00e1t ng\u00f4n sau!<\/strong><\/h2>\n<p>X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng hay m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n h\u01a1n l\u00e0 trao g\u1eedi gi\u00e1 tr\u1ecb cho nh\u1eefng ng\u01b0\u1eddi theo d\u00f5i b\u1ea1n.<\/p>\n<p>N\u1ebfu b\u1ea1n cung c\u1ea5p n\u1ed9i dung h\u1eefu \u00edch, nhi\u1ec1u th\u00f4ng tin ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 mang t\u00ednh ch\u1ea5t gi\u1ea3i tr\u00ed, m\u1ecdi ng\u01b0\u1eddi s\u1ebd mu\u1ed1n k\u1ebft n\u1ed1i v\u1edbi b\u1ea1n. Th\u1eadt kh\u00f4ng may, c\u00f2n r\u1ea5t nhi\u1ec1u th\u01b0\u01a1ng hi\u1ec7u ngo\u00e0i kia v\u1eabn mang t\u01b0 t\u01b0\u1edfng c\u1ed5 h\u1ee7 khi ti\u1ebfp c\u1eadn m\u1ea1ng x\u00e3 h\u1ed9i ch\u1ec9 v\u00ec ch\u01b0a tin t\u01b0\u1edfng v\u00e0o l\u1ee3i \u00edch n\u00f3 mang \u0111\u1ebfn.<\/p>\n<p>N\u1ebfu b\u1ea1n kh\u00f4ng nh\u01b0 v\u1eady th\u00ec t\u1eeb b\u00e2y gi\u1edd, h\u00e3y b\u1eaft \u0111\u1ea7u l\u1eafng nghe kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. T\u00ecm hi\u1ec3u kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n \u0111ang mu\u1ed1n g\u00ec, quan t\u00e2m g\u00ec v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u1eefng g\u00ec tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i. T\u1eeb \u0111\u00f3, b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng t\u1eeb kho\u00e1 v\u1ec1 insight c\u1ee7a h\u1ecd, d\u1ea7n d\u1ea7n ph\u00e1t tri\u1ec3n n\u00ean \u00fd t\u01b0\u1edfng v\u00e0 c\u1ea3m h\u1ee9ng cho n\u1ed9i dung \u0111\u0103ng t\u1ea3i l\u00ean trang m\u1ea1ng x\u00e3 h\u1ed9i.<\/p>\n<p>B\u1ea1n c\u00e0ng t\u1ea1o ra n\u1ed9i dung \u0111\u00e1p \u1ee9ng \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee7a m\u00ecnh, b\u1ea1n c\u00e0ng cho h\u1ecd th\u1ea5y r\u1eb1ng b\u1ea1n coi tr\u1ecdng suy ngh\u0129 v\u00e0 c\u1ea3m x\u00fac c\u1ee7a h\u1ecd. H\u00e3y ch\u1eafc ch\u1eafn r\u1eb1ng b\u1ea1n \u0111\u1ee7 l\u1eafng nghe, th\u1ea5u hi\u1ec3u r\u1ed3i h\u00e3y c\u00f4ng khai n\u1ed9i dung.<\/p>\n<figure class=\"image regular\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at08_42_48_9cc81092d847d5bc0f0e8cb125a8a5a2_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at08_42_48_9cc81092d847d5bc0f0e8cb125a8a5a2_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" alt=\"|\" src=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at08_42_48_9cc81092d847d5bc0f0e8cb125a8a5a2_800.png\"><\/picture><figcaption>Baemin k\u1ebft h\u1ee3p chuy\u1ec7n \u0103n v\u1edbi s\u00e1ch gi\u00e1o khoa &#8211; th\u1ee9 m\u00e0 ai c\u0169ng s\u1ebd tr\u1ea3i qua trong \u0111\u1eddi &#8211; m\u1ed9t c\u00e1ch r\u1ea5t d\u00ed d\u1ecfm.<\/figcaption><\/figure>\n<h2 id=\"3mols\"><strong>2. Tr\u1ea3 l\u1eddi nhanh l\u00ean!<\/strong><\/h2>\n<p>Nghe ch\u1ec9 l\u00e0 ph\u1ea7n \u0111\u1ea7u ti\u00ean. B\u1ea1n c\u0169ng c\u1ea7n tr\u1ea3 l\u1eddi nh\u1eefng g\u00ec b\u1ea1n \u0111\u00e3 nghe \u0111\u01b0\u1ee3c.<\/p>\n<p>Theo The Social Habit, 32% kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i ph\u1ea3n h\u1ed3i trong v\u00f2ng 30 ph\u00fat tr\u1ef1c tuy\u1ebfn. Kh\u00f4ng gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c m\u1ed1i quan t\u00e2m c\u1ee7a h\u1ecd \u0111\u1ee7 nhanh th\u00ec b\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y s\u1ef1 gi\u1eadn d\u1eef c\u1ee7a kh\u00e1ch h\u00e0ng lan truy\u1ec1n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i.<\/p>\n<p>T\u0103ng t\u1ed1c th\u1eddi gian ph\u1ea3n h\u1ed3i c\u1ee7a b\u1ea1n kh\u00f4ng ch\u1ec9 l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n &#8211; n\u00f3 c\u00f2n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n doanh thu c\u1ee7a b\u1ea1n. Ph\u1ea3n h\u1ed3i nhanh kh\u00f4ng ch\u1ec9 cung c\u1ea5p s\u1ef1 nhanh ch\u00f3ng v\u00e0 ti\u1ec7n l\u1ee3i m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u mong mu\u1ed1n, m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n nh\u01b0 m\u1ed9t ng\u01b0\u1eddi m\u00e0 kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng khi c\u00f3 s\u1ef1 c\u1ed1, v\u1ea5n \u0111\u1ec1. \u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng l\u1ee3i \u00edch m\u00e0 kh\u00e1ch h\u00e0ng s\u1eb5n s\u00e0ng tr\u1ea3 ph\u00ed \u0111\u1ec3 mua s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n.<\/p>\n<h2 id=\"2b0rs\"><strong>3. Tr\u00f2 chuy\u1ec7n c\u00e1 nh\u00e2n ho\u00e1 <\/strong><\/h2>\n<p>Trong khi tr\u1ea3 l\u1eddi nhanh l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft, m\u1ed9t tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng ti\u00eau chu\u1ea9n hay s\u1eed d\u1ee5ng chatbot c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u1ee7. V\u1eady b\u1ea1n n\u00ean tr\u1ea3 l\u1eddi th\u1ebf n\u00e0o?<\/p>\n<p>M\u1ea1ng x\u00e3 h\u1ed9i l\u00e0 \u0111\u1ec3 k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, l\u00e0 n\u01a1i m\u00e0 h\u1ecd c\u0169ng t\u01b0\u01a1ng t\u00e1c v\u1edbi b\u1ea1n b\u00e8 v\u00e0 gia \u0111\u00ecnh. Kh\u00e1ch h\u00e0ng \u0111\u1ec1u mong \u0111\u1ee3i c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn c\u1ee7a h\u1ecd v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u s\u1ebd th\u1eadt s\u1ef1 tho\u1ea3i m\u00e1i, nh\u01b0 tin nh\u1eafn cho m\u1ed9t ng\u01b0\u1eddi b\u1ea1n th\u00e2n thi\u1ebft.<\/p>\n<p>\u0110\u1ed1i v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u x\u00e2y d\u1ef1ng k\u1ebft n\u1ed1i tr\u00ean ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i, n\u00f3 c\u00f3 \u00fd ngh\u0129a \u0111\u1ec3 n\u1eafm b\u1eaft s\u1ef1 c\u00e1 nh\u00e2n h\u00f3a. Khi n\u00f3i chuy\u1ec7n tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, h\u00e3y:<\/p>\n<ul>\n<li>S\u1eed d\u1ee5ng t\u00ean c\u1ee7a h\u1ecd khi c\u00f3 th\u1ec3<\/li>\n<li>T\u1ecf ra th\u00e2n thi\u1ec7n nh\u1ea5t c\u00f3 th\u1ec3 &#8211; h\u00e3y cho kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n bi\u1ebft r\u1eb1ng b\u1ea1n \u0111ang \u1edf \u0111\u00f3 v\u00ec h\u1ecd v\u00e0 s\u1eb5n s\u00e0ng gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd.<\/li>\n<li>\u00c1p d\u1ee5ng m\u1ed9t giai \u0111i\u1ec7u vui v\u1ebb v\u00e0 th\u00e2n thi\u1ec7n trong tin nh\u1eafn c\u1ee7a b\u1ea1n, ho\u00e0n th\u00e0nh v\u1edbi bi\u1ec3u t\u01b0\u1ee3ng c\u1ea3m x\u00fac n\u1ebfu n\u00f3 ph\u00f9 h\u1ee3p v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n.<\/li>\n<\/ul>\n<p>Sau cu\u1ed9c tr\u00f2 chuy\u1ec7n, h\u00e3y \u0111\u1ea3m b\u1ea3o b\u1ea1n cho kh\u00e1ch h\u00e0ng bi\u1ebft b\u1ea1n kh\u00f4ng \u0111i \u0111\u00e2u c\u1ea3. \u0110\u1ec3 l\u1ea1i cho h\u1ecd c\u1ea3m gi\u00e1c vui v\u1ebb khi h\u1ecd n\u00f3i chuy\u1ec7n v\u1edbi b\u1ea1n.<\/p>\n<p>Tuy nhi\u00ean \u0111i\u1ec1u n\u00e0y s\u1ebd kh\u00e1 kh\u00f3 kh\u0103n n\u1ebfu l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng t\u01b0\u01a1ng t\u00e1c v\u1edbi trang m\u1ea1ng x\u00e3 h\u1ed9i c\u1ee7a b\u1ea1n qu\u00e1 nhi\u1ec1u v\u00e0 vi\u1ec7c \u0111\u1ea7u t\u01b0 c\u00e2u tr\u1ea3 l\u1eddi cho m\u1ed7i kh\u00e1ch h\u00e0ng s\u1ebd khi\u1ebfn b\u1ea1n ph\u00e1t sinh th\u00eam chi ph\u00ed qu\u1ea3n l\u00ed, c\u1ee5 th\u1ec3 h\u01a1n l\u00e0 v\u1ecb tr\u00ed ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng online.<\/p>\n<h2 id=\"7ppto\"><strong>4. Gi\u1edbi thi\u1ec7u \u0111\u1ed9i ng\u0169<\/strong><\/h2>\n<p>Ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i l\u00e0 n\u01a1i m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n phong c\u00e1ch ri\u00eang c\u1ee7a h\u1ecd. V\u00ec m\u1ecdi ng\u01b0\u1eddi lu\u00f4n mu\u1ed1n k\u1ebft n\u1ed1i v\u1edbi nhau tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i, n\u00ean s\u1ebd r\u1ea5t quan tr\u1ecdng n\u1ebfu nh\u01b0 bi\u1ebfn ho\u00e1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n tr\u1edf n\u00ean \u201ccon ng\u01b0\u1eddi\u201d h\u01a1n.<\/p>\n<p>C\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1ch \u0111\u1ec3 th\u1ec3 hi\u1ec7n khi x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng tr\u00ean ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i. V\u00ed d\u1ee5 nh\u01b0 cho m\u1ecdi ng\u01b0\u1eddi th\u1ea5y c\u00e1c kho\u1ea3nh kh\u1eafc th\u00fa v\u1ecb t\u1ea1i v\u0103n ph\u00f2ng c\u00f4ng ty, nh\u1eefng h\u00ecnh \u1ea3nh h\u1eadu tr\u01b0\u1eddng sau m\u1ed7i d\u1ef1 \u00e1n, hay \u0111\u01a1n gi\u1ea3n l\u00e0 chia s\u1ebb c\u00e2u chuy\u1ec7n v\u1ec1 \u0111\u1ed9i ng\u0169 th\u00e0nh vi\u00ean c\u1ee7a b\u1ea1n, v\u1ec1 c\u00f4ng ty \u0111\u1ec3 kh\u00e1ch h\u00e0ng hi\u1ec3u r\u00f5 v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n h\u01a1n.<\/p>\n<p>M\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi kh\u00e1c l\u00e0 s\u1eed d\u1ee5ng video c\u0169ng nh\u01b0 c\u00e1c t\u00ednh n\u0103ng ph\u00e1t tr\u1ef1c tuy\u1ebfn nh\u01b0 Facebook Live v\u00e0 Instagram Live, b\u1ea1n th\u1eadm ch\u00ed c\u00f3 th\u1ec3 cung c\u1ea5p m\u1ed9t c\u00e1i nh\u00ecn ch\u00e2n th\u1eadt v\u1ec1 c\u00f4ng ty c\u1ee7a b\u1ea1n. \u0110\u00e2y l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i tuy\u1ec7t v\u1eddi \u0111\u1ec3 ch\u1ee9ng minh t\u00ednh minh b\u1ea1ch c\u1ee7a m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng. H\u00e3y th\u1eed s\u1eed d\u1ee5ng video cho cu\u1ed9c ph\u1ecfng v\u1eabn c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m, \u1ea3nh ch\u1ee5p nhanh ph\u00eda sau h\u1eadu tr\u01b0\u1eddng v\u00e0 h\u01a1n th\u1ebf n\u1eefa.<\/p>\n<figure class=\"image regular\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_03_24_f99c6468fec96122afb976aa7c89690b_800.png 1x, https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_03_24_f99c6468fec96122afb976aa7c89690b_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_03_24_f99c6468fec96122afb976aa7c89690b_800.png 1x, https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_03_24_f99c6468fec96122afb976aa7c89690b_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" alt=\"|\" src=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_03_24_f99c6468fec96122afb976aa7c89690b_800.png\"><\/picture><figcaption>C\u1ed9ng C\u00e0 ph\u00ea chia s\u1ebb h\u00ecnh \u1ea3nh v\u1ec1 nh\u00e2n vi\u00ean t\u1ea1i qu\u00e1n th\u1ef1c hi\u1ec7n \u0111\u00fang quy \u0111\u1ecbnh trong m\u00f9a COVID-19.<\/figcaption><\/figure>\n<h2 id=\"9la6\"><strong>5. Trao th\u01b0\u1edfng, t\u1eb7ng qu\u00e0<\/strong><\/h2>\n<p>H\u00e3y lu\u00f4n xem nh\u1eefng ng\u01b0\u1eddi theo d\u00f5i th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i \u0111\u00e3 ch\u1ecdn b\u1ea1n tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u kh\u00e1c ngo\u00e0i kia. \u0110i\u1ec1u \u0111\u00f3 x\u1ee9ng \u0111\u00e1ng cho m\u1ed9t ch\u00fat \u201cm\u1eadt ng\u1ecdt\u201d.<\/p>\n<p>M\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi \u0111\u1ec3 th\u01b0\u1edfng cho h\u1ecd l\u00e0 v\u1edbi minigame v\u00e0 giveaway. Ch\u1ea1y m\u1ed9t chi\u1ebfn d\u1ecbch Instagram y\u00eau c\u1ea7u m\u1ecdi ng\u01b0\u1eddi b\u1ecf phi\u1ebfu cho s\u1ea3n ph\u1ea9m y\u00eau th\u00edch c\u1ee7a h\u1ecd th\u00f4ng qua cu\u1ed9c th\u0103m d\u00f2 \u1edf Story. Hay th\u1eed m\u1ed9t tr\u00f2 ch\u01a1i nh\u1ecf tr\u00ean Facebook n\u01a1i kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 chia s\u1ebb \u1ea3nh c\u0169ng l\u00e0m n\u1ed5i b\u1eadt s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n. B\u1ea1n kh\u00f4ng ch\u1ec9 t\u1ea1o ra ti\u1ebfng vang xung quanh th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh m\u00e0 c\u00f2n h\u01a1n th\u1ebf n\u1eefa. B\u1ea1n th\u1eadm ch\u00ed c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c minigame \u0111\u1ec3 m\u1edf r\u1ed9ng ph\u1ea1m vi ti\u1ebfp c\u1eadn th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n, t\u0103ng t\u01b0\u01a1ng t\u00e1c v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi.<\/p>\n<figure class=\"image regular\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_15_00_438cbb657b7139ec0ecd2a7a4613dbf2_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_15_00_438cbb657b7139ec0ecd2a7a4613dbf2_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" alt=\"|\" src=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_15_00_438cbb657b7139ec0ecd2a7a4613dbf2_800.png\"><\/picture><figcaption>Minigame t\u1ea1o t\u01b0\u01a1ng t\u00e1c v\u00e0 nh\u1eb1m qu\u1ea3ng b\u00e1 s\u1ea3n ph\u1ea9m m\u1edbi c\u1ee7a The Coffee House<\/figcaption><\/figure>\n<h2 id=\"frjgt\"><strong>6. Nh\u1eadn nhi\u1ec1u g\u00f3p \u00fd nh\u1ea5t c\u00f3 th\u1ec3<\/strong><\/h2>\n<p>V\u1edbi m\u1ed9t ch\u00fat may m\u1eafn, l\u1eafng nghe kh\u00e1ch h\u00e0ng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i s\u1ebd t\u1ea1o ra nhi\u1ec1u b\u00ecnh lu\u1eadn t\u00edch c\u1ef1c h\u01a1n nh\u1eefng b\u00ecnh lu\u1eadn ti\u00eau c\u1ef1c. Tuy nhi\u00ean, s\u1ebd c\u00f3 l\u00fac b\u1ea1n s\u1ebd g\u1eb7p m\u1ed9t ng\u01b0\u1eddi m\u00e0 kh\u00f4ng h\u00e0i l\u00f2ng v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/p>\n<p>Thay v\u00ec c\u1ed1 g\u1eafng \u201ct\u1ea9y tr\u1eafng\u201d v\u00e0 xo\u00e1 nh\u1eefng \u0111\u00e1nh gi\u00e1 ti\u00eau c\u1ef1c n\u00e0y, th\u00ec h\u00e3y t\u00ecm c\u00e1ch gi\u1ea3i quy\u1ebft ch\u00fang, h\u00e3y \u0111\u00e1nh gi\u00e1 cao ch\u00fang cho nh\u1eefng g\u00ec ch\u00fang mang l\u1ea1i. C\u00f3 th\u1ec3 \u0111\u00e2y s\u1ebd l\u00e0 c\u01a1 h\u1ed9i r\u1ea5t tuy\u1ec7t \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i.<\/p>\n<h2 id=\"7q830\"><strong>7. T\u1ea1o ra \u0111i\u1ec1u b\u1ea5t ng\u1edd<br \/>\n<\/strong><\/h2>\n<p>B\u1ea1n \u0111\u00e3 bao gi\u1edd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed9t m\u00f3n qu\u00e0 b\u1ea5t ng\u1edd t\u1eeb m\u1ed9t ng\u01b0\u1eddi b\u1ea1n ho\u1eb7c ng\u01b0\u1eddi th\u00e2n? Nh\u1eefng c\u1eed ch\u1ec9 nh\u1ecf n\u00e0y t\u1ea1o n\u00ean m\u1ed9t th\u1ebf gi\u1edbi kh\u00e1c bi\u1ec7t cho c\u00e1c m\u1ed1i quan h\u1ec7 c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<p>Khi th\u01b0\u01a1ng hi\u1ec7u x\u00e2y d\u1ef1ng c\u00e1c k\u1ebft n\u1ed1i tr\u00ean ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i, h\u00e3y lu\u00f4n t\u00ecm c\u00e1ch \u0111\u1ec3 \u0111i xa h\u01a1n. H\u00e3y \u0111\u1ed1i x\u1eed v\u1edbi nh\u1eefng ng\u01b0\u1eddi theo d\u00f5i b\u1ea1n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c nh\u1ea5t c\u1ee7a b\u1ea1n, b\u1eb1ng c\u00e1ch cho h\u1ecd tham gia v\u00e0o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh gi\u1ea3m gi\u00e1, khuy\u1ebfn m\u00e3i ho\u1eb7c s\u1ef1 ki\u1ec7n \u0111\u1ed9c quy\u1ec1n. M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u th\u00edch \u01b0u \u0111\u00e3i, v\u00e0 h\u1ecd s\u1ebd \u0111\u00e1nh gi\u00e1 cao n\u00f3 h\u01a1n n\u1eefa n\u1ebfu h\u1ecd c\u1ea3m th\u1ea5y \u0111\u00f3 l\u00e0 \u01b0u \u0111\u00e3i d\u00e0nh ri\u00eang cho h\u1ecd.<\/p>\n<h2 id=\"8va4c\"><strong>8. Chia s\u1ebb kho\u1ea3nh kh\u1eafc g\u1ea7n g\u0169i <\/strong><\/h2>\n<p>Khi l\u01b0\u1edbt qua m\u1ed9t v\u00e0i trang m\u1ea1ng x\u00e3 h\u1ed9i, b\u1ea1n c\u00f3 th\u1ea5y \u0111\u00e2u \u0111\u00f3 h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u \u0111\u0103ng t\u1ea3i l\u00e0 nh\u1eefng kho\u1ea3nh kh\u1eafc \u0111\u1eddi th\u01b0\u1eddng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi s\u1ea3n ph\u1ea9m ch\u01b0a? S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c h\u1ecd c\u1ea7m tr\u00ean tay, hay \u0111ang s\u1eed d\u1ee5ng v\u1edbi m\u1ed9t vi\u1ec7c g\u00ec \u0111\u00f3 trong \u0111\u1eddi s\u1ed1ng sinh ho\u1ea1t c\u1ee7a h\u1ecd h\u00e0ng ng\u00e0y khi \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i s\u1ebd gi\u00fap c\u00e1c kh\u00e1ch h\u00e0ng kh\u00e1c \u0111\u1ed3ng c\u1ea3m v\u00e0 mong mu\u1ed1n c\u00f3 tr\u1ea3i nghi\u1ec7m t\u01b0\u01a1ng t\u1ef1.<\/p>\n<p>Vi\u1ec7c b\u1eaft l\u1ea5y kho\u1ea3nh kh\u1eafc gi\u1ea3n d\u1ecb, g\u1ea7n g\u0169i hay t\u1ea1o ra n\u1ed9i dung, h\u00ecnh \u1ea3nh mang th\u00f4ng \u0111i\u1ec7p \u0111\u00fang v\u1edbi \u201ctim \u0111en\u201d c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd gi\u00fap th\u01b0\u01a1ng hi\u1ec7u b\u1ea1n t\u1ea1o \u0111\u01b0\u1ee3c s\u1ef1 tin c\u1eady \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, khi\u1ebfn h\u1ecd th\u1ea5y \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m hay d\u1ecbch v\u1ee5 t\u1eeb th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n.<\/p>\n<figure class=\"image regular\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_16_41_719fed1c4e862c924dccb96ee80f492a_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_16_41_719fed1c4e862c924dccb96ee80f492a_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" alt=\"|\" src=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_16_41_719fed1c4e862c924dccb96ee80f492a_800.png\"><\/picture><figcaption>Biti\u2019s Hunter k\u1ebft h\u1ee3p v\u1edbi Lider v\u1edbi concept \u1ea3nh \u0111\u01b0\u1eddng ph\u1ed1, t\u1ea1i nh\u1eefng n\u01a1i quen thu\u1ed9c.<\/figcaption><\/figure>\n<figure class=\"image regular\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_2973\/maxresdefault_3fd821f58f17de829c635439fd275651_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_2973\/maxresdefault_3fd821f58f17de829c635439fd275651_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" alt=\"|\" src=\"https:\/\/images.storychief.com\/account_2973\/maxresdefault_3fd821f58f17de829c635439fd275651_800.jpg\"><\/picture><figcaption>Bitis Hunter ra m\u1eaft viral clip truy\u1ec1n th\u00f4ng cho s\u1ea3n ph\u1ea9m m\u1edbi thu\u1ed9c d\u1ef1 \u00e1n Proudly Made in Vietnam.<\/figcaption><\/figure>\n<h2 id=\"belh8\"><strong>9. T\u01b0\u01a1ng t\u00e1c v\u1edbi tag, check-in, review<\/strong><\/h2>\n<p>M\u1ed9t khi kh\u00e1ch h\u00e0ng \u0111\u00e3 tr\u1ea3i l\u00f2ng v\u1ec1 th\u01b0\u01a1ng hi\u1ec7u hay s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c th\u00ec \u0111\u00e2y l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ea1n c\u00f3 th\u00eam m\u1ed9t kh\u00e1ch h\u00e0ng trung th\u00e0nh.<\/p>\n<p>H\u00e3y t\u01b0\u01a1ng t\u00e1c b\u1eb1ng m\u1ed9t b\u00ecnh lu\u1eadn hay m\u1ed9t emoji th\u1ea3 tim \u0111\u1ec3 h\u1ecd bi\u1ebft r\u1eb1ng b\u1ea1n \u0111\u00e3 \u0111\u1ecdc b\u00e0i vi\u1ebft c\u1ee7a h\u1ecd v\u00e0 khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y b\u1ea1n th\u1eadt s\u1ef1 quan t\u00e2m h\u1ecd. Ki\u1ec3m tra c\u00e1c th\u00f4ng b\u00e1o v\u1ec1 tag, check-in hay \u0111\u00e1nh gi\u00e1 tr\u1ef1c ti\u1ebfp tr\u00ean trang \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u1ecd ngay khi c\u00f3 th\u1ec3.<\/p>\n<h2 id=\"9ed7e\"><strong>10. T\u00f4n tr\u1ecdng n\u1ed9i dung c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h2>\n<p>Cu\u1ed1i c\u00f9ng, khi n\u00f3i \u0111\u1ebfn vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng, quan tr\u1ecdng nh\u1ea5t v\u1eabn l\u00e0 s\u1ef1 t\u00f4n tr\u1ecdng. N\u1ebfu b\u1ea1n mu\u1ed1n ng\u01b0\u1eddi ti\u00eau d\u00f9ng trung th\u00e0nh v\u1edbi b\u1ea1n, th\u00ec b\u1ea1n c\u1ea7n h\u1ecd th\u1ea5y r\u1eb1ng b\u1ea1n coi tr\u1ecdng \u00fd ki\u1ebfn c\u1ee7a h\u1ecd. C\u00f3 l\u1ebd c\u00e1ch d\u1ec5 nh\u1ea5t \u0111\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y l\u00e0 t\u1eadp trung v\u00e0o n\u1ed9i dung do ng\u01b0\u1eddi d\u00f9ng t\u1ea1o (UGC &#8211; user generated content).<\/p>\n<p>N\u1ed9i dung do ng\u01b0\u1eddi d\u00f9ng t\u1ea1o s\u1ebd th\u1ec3 hi\u1ec7n quan \u0111i\u1ec3m v\u00e0 \u00fd t\u01b0\u1edfng c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m hay d\u1ecbch v\u1ee5, \u0111\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ed1i v\u1edbi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n. N\u00f3 c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi \u0111\u1ec3 s\u1ef1 tin c\u1eady c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u1ea1o ra doanh s\u1ed1.<\/p>\n<p>C\u00f3 l\u1ebd c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 s\u1eed d\u1ee5ng UGC l\u00e0 h\u1ecfi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n v\u1ec1 \u00fd t\u01b0\u1edfng v\u1ec1 vi\u1ec7c doanh nghi\u1ec7p c\u1ee7a b\u1ea1n n\u00ean l\u00e0m g\u00ec ti\u1ebfp theo. \u0110i\u1ec1u n\u00e0y \u0111\u1ed3ng th\u1eddi mang l\u1ea1i ngu\u1ed3n c\u1ea3m h\u1ee9ng cho th\u01b0\u01a1ng hi\u1ec7u b\u1ea1n v\u00e0 cung c\u1ea5p cho b\u1ea1n c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u1ec1 nh\u1eefng g\u00ec m\u1ecdi ng\u01b0\u1eddi mu\u1ed1n t\u1eeb c\u00f4ng ty c\u1ee7a b\u1ea1n. H\u01a1n th\u1ebf n\u1eefa, khi b\u1ea1n \u0111\u1ec3 nh\u1eefng ng\u01b0\u1eddi theo d\u00f5i b\u1ea1n l\u00ean \u00fd t\u01b0\u1edfng, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111\u1ea7u t\u01b0 nhi\u1ec1u h\u01a1n v\u00e0o h\u1ecd, b\u1edfi v\u00ec h\u1ecd \u0111\u00e3 \u0111\u00f3ng g\u00f3p m\u1ed9t ph\u1ea7n.<\/p>\n<p>Ch\u1ec9 c\u1ea7n nh\u1edb r\u1eb1ng n\u1ebfu b\u1ea1n \u0111\u0103ng l\u1ea1i b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o ho\u1eb7c s\u1eed d\u1ee5ng b\u1ea5t k\u1ef3 \u00fd t\u01b0\u1edfng n\u00e0o tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i, b\u1ea1n s\u1ebd c\u1ea7n ph\u1ea3i \u0111\u1ec3 th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7 t\u00e0i kho\u1ea3n m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u0103ng t\u1ea3i, ho\u1eb7c g\u1eedi tr\u01b0\u1edbc m\u1ed9t tin nh\u1eafn \u0111\u1ec3 xin ph\u00e9p h\u1ecd.<\/p>\n<figure class=\"image regular\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_26_07_e4bef587038ca0981bae32b49ac75b59_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_26_07_e4bef587038ca0981bae32b49ac75b59_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" alt=\"|\" src=\"https:\/\/images.storychief.com\/account_2973\/ScreenShot2020-06-15at09_26_07_e4bef587038ca0981bae32b49ac75b59_800.png\"><\/picture><\/figure>\n<h2 id=\"d47fq\">H\u00e3y b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng!<\/h2>\n<p>Theo Wunderman, 79% kh\u00e1ch h\u00e0ng n\u00f3i r\u1eb1ng h\u1ecd mu\u1ed1n c\u00e1c th\u01b0\u01a1ng hi\u1ec7u th\u1ec3 hi\u1ec7n r\u1eb1ng h\u1ecd hi\u1ec3u v\u00e0 quan t\u00e2m \u0111\u1ebfn h\u1ecd tr\u01b0\u1edbc khi h\u1ecd mua b\u1ea5t c\u1ee9 th\u1ee9 g\u00ec.<\/p>\n<p><em><strong>M\u1ea1ng x\u00e3 h\u1ed9i l\u00e0 n\u01a1i ho\u00e0n h\u1ea3o \u0111\u1ec3 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. V\u1eady n\u00ean \u0111\u1ea7u t\u01b0 cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng t\u01b0\u01a1ng t\u00e1c g\u1ea7n g\u0169i v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 \u0111\u00e1ng v\u00e0 mang \u0111\u1ebfn nhi\u1ec1u gi\u00e1 tr\u1ecb!<\/strong><\/em><\/p>\n<p>Ngu\u1ed3n: Rebekah Carter<\/p>\n<p><!--kg-card-end: html--><\/p>","protected":false},"excerpt":{"rendered":"<p>Tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00e3 tr\u1edf th\u00e0nh \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c c\u00f4ng ty t\u1eeb n\u0103m 2019. Ng\u00e0y nay, ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u00e3 c\u00f3 c\u01a1 s\u1edf nh\u1eadn th\u1ee9c v\u1ec1 m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u d\u1ef1a tr\u00ean nh\u1eefng kho\u1ea3nh kh\u1eafc m\u00e0 h\u1ecd c\u00f3 v\u1edbi n\u00f3. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 nh\u1eefng kho\u1ea3nh kh\u1eafc \u0111\u00f3 kh\u00f4ng ch\u1ec9 x\u1ea3y ra \u1edf kh\u00e2u thanh to\u00e1n hay c\u00e1c d\u1ecbch v\u1ee5 s\u1eb5n c\u00f3 m\u00e0 c\u00f2n l\u00e0 gi\u00e1 tr\u1ecb c\u1ea3m nh\u1eadn t\u1eeb th\u01b0\u01a1ng hi\u1ec7u t\u1ea1o ra cho kh\u00e1ch h\u00e0ng. M\u1ea1ng x\u00e3 h\u1ed9i (social media) \u0111\u00e3 xu\u1ea5t hi\u1ec7n v\u00e0 tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 n\u1ed5i b\u1eadt \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng, l\u00e0 n\u01a1i trao \u0111\u1ed5i tr\u1ef1c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":22367,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wpai_generated_summary":"","footnotes":""},"categories":[173],"tags":[197],"class_list":["post-22250","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mang-xa-hoi","tag-mang-xa-hoi"],"acf":[],"_links":{"self":[{"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/posts\/22250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/comments?post=22250"}],"version-history":[{"count":0,"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/posts\/22250\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/media\/22367"}],"wp:attachment":[{"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/media?parent=22250"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/categories?post=22250"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gudjob.net\/ja\/wp-json\/wp\/v2\/tags?post=22250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}