{"id":22251,"date":"2020-04-17T21:09:39","date_gmt":"2020-04-17T14:09:39","guid":{"rendered":"https:\/\/gudjob.net\/?p=22251"},"modified":"2020-04-17T21:09:39","modified_gmt":"2020-04-17T14:09:39","slug":"5-cach-giu-chan-khach-hang-giua-thoi-diem-dai-dich","status":"publish","type":"post","link":"https:\/\/gudjob.net\/en\/blog\/5-cach-giu-chan-khach-hang-giua-thoi-diem-dai-dich\/","title":{"rendered":"5 ways to retain customers during the pandemic"},"content":{"rendered":"

<\/p>\n

Social distancing, while inherently good for public health, is detrimental to small businesses. <\/p>\n

Here are some ways businesses can motivate both employees and customers, even if they are at a distance disadvantage.<\/p>\n

1. Communicate proactively with customers <\/h3>\n

The situation is changing quite quickly, and no one is sure whether negative or positive news will happen, every day. <\/p>\n

Let your customers know if you're closed, what your hours are changing, and what steps you're taking to keep your employees and work environment safe and clean. <\/p>\n

\"|\"<\/picture><\/figure>\n

If your store is closed, notify your customers on your social media channels, through email, and on your website. <\/p>\n

In addition to letting customers know the logic of your direction, give them a way to stay connected.<\/p>\n

2. Promote gift cards<\/h2>\n

Gift cards give you an instant cash infusion and ensure that customers will return in the future.<\/p>\n

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For example, offer an e-gift card program to reduce the risk of human contact or work with a third-party delivery partner like Uber Eats by accepting customer gift cards at your location.<\/p>\n

3. Stream, video chat<\/h2>\n

Digitally transform your services to continue providing access to customers at home, so they can remain loyal to your business.<\/p>\n

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If you are providing highly specialized services, live video may not be suitable.<\/p>\n

In addition, you can use more popular social networks, such as Facebook and Instagram, to introduce existing services, products, or care processes at always clean processing and dispensing sites to reassure customers.<\/p>\n

4. Organize online events<\/h2>\n

For some business people, the biggest worry has come from canceled events.<\/p>\n

\"|\"<\/picture><\/figure>\n

Realize that most consumers are craving entertainment while quarantined at home.<\/p>\n

5. Discount is an advantage<\/h2>\n

Now is a good time to attract long-term purchases with discounts. <\/p>\n

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Gyms may offer discounts to members starting after the virus has passed.<\/p>\n

Although this time is a disadvantage for Offline products and services, it is an opportunity for digital and online transformation. <\/strong><\/p>\n

\u201cEven if you have to temporarily close your store due to health and safety concerns, you still have ways to continue serving your customers during the Corona Virus outbreak.<\/em><\/strong>\u201d<\/p>\n

According to Emily Heaslip.<\/p>\n

<\/p>","protected":false},"excerpt":{"rendered":"

Gi\u00e3n c\u00e1ch x\u00e3 h\u1ed9i (social distancing), v\u1ed1n d\u0129 t\u1ed1t cho s\u1ee9c kh\u1ecfe c\u1ed9ng \u0111\u1ed3ng, nh\u01b0ng l\u1ea1i l\u00e0 b\u1ea5t l\u1ee3i \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p nh\u1ecf. L\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng \u0111\u1ebfn tr\u1ef1c ti\u1ebfp \u0111\u00e3 gi\u1ea3m m\u1ea1nh k\u1ec3 t\u1eeb khi Corona virus b\u00f9ng ph\u00e1t b\u1edfi ng\u00e0y c\u00e0ng nhi\u1ec1u kh\u00e1ch h\u00e0ng ch\u1ee7 \u0111\u1ed9ng \u1edf nh\u00e0 v\u00e0 tr\u00e1nh d\u1ecbch. Nhi\u1ec1u […]<\/p>\n","protected":false},"author":1,"featured_media":22368,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wpai_generated_summary":"","footnotes":""},"categories":[173],"tags":[197],"class_list":["post-22251","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mang-xa-hoi","tag-mang-xa-hoi"],"acf":[],"_links":{"self":[{"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/posts\/22251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/comments?post=22251"}],"version-history":[{"count":0,"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/posts\/22251\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/media\/22368"}],"wp:attachment":[{"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/media?parent=22251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/categories?post=22251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gudjob.net\/en\/wp-json\/wp\/v2\/tags?post=22251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}